Customer-focused professional with 15+ years’ experience in banking, client relations, front office operations, and customer service. Skilled in handling enquiries, resolving issues, managing accounts, promoting products, and building lasting client relationships. Known for strong communication, interpersonal skills, and delivering exceptional customer experiences. Seeking roles in Customer Service, Client Services, Reception, or Front Office. Contact me on +263772393065 | rosemary.makwara78@gmail.com.